HOMEPAGE I NOSTRI SERVIZI TRADUZIONI INTERPRETARIATO EVENTI E CONGRESSI CONTATTI LAVORA CON NOI
 
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Our Services and Quality [ Versione Italiana ]

Alpha Languages offers a remarkable range of linguistic services, from literary, technical and sworn translations to interpreting services, event organization and multilanguage conferences, transcriptions, voiceovers, etc.

o Translations
o Interpreting
o Events and Conferences

The management of quality processes is a must for our business. The services we offer are designed to be as flexible as possible, so that all customer needs are met. Prompt, adaptable response requires the punctual management of workflow.

o Acceptance of the assignment. The type of service and the manner in which it is provided are tailored to the customer's needs, as specified in a purchase order as a guarantee that the precise configuration of services will be delivered. Each project is assigned an ID number to make it traceable through each phase of processing.

o Assignement. Once the details of the project are determined, it is assigned to a professional translator / interpreter and a project manager, who will supervise every phase of production, including proofreading and delivery. The assignment of a project is performed carefully in order to guarantee that the most suitable professionals are chosen on the basis of their specific competencies and stylistic qualities, as well as on their locations when applicable.

o Proofreading. Every project is proofread prior to delivery in order to confirm its compliance with Alpha Languages' quality standards and customer requirements.

o Updates.Each project enriches our terminology databases, translator/interpreter coordination and customer records.

o Qualitative analysis. More and more customers choose our services as a daily partner, and our quality is the reason. We are committed to the enhancement of value, and in that regard we perform qualitative analysis on each project to identify each of the areas in which improvement is possible. Certainly, one of the most significant parameters of such analysis is the level of satisfaction among our customers, which we regularly measure through a detailed questionnaire.

Alpha Languages guarantees the highest levels of data security as well, thanks to the best antivirus software, and we routinely back up all our critical data.

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